Legal notice

Legal Notice

Last updated: August 19, 2026

Welcome to The Indian Route.

This website and online store are operated by The Indian Route. By accessing or using this website, you acknowledge and agree to the information and conditions set out in this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, and Replacement & Refund Policy.

1. Business Information

Brand Name: The Indian Route
Legal Entity: AIRA Fragrances
Registered Address: Aira Fragrances, CLEO County, Sector 121, Noida, India
Email: airafragrances@gmail.com
Phone: +91-9899931743
GSTIN: 09AHOPV8926D1ZN
Website: TheIndianRoute.com

Please ensure that the information above corresponds exactly with your legal business and tax records before publishing this page.

2. Nature of Business

The Indian Route is a premium fragrance and lifestyle brand offering products including Extrait de Parfums, scented candles and other fragrance-related products.

Our products are designed around the idea of creating sensory experiences inspired by journeys, places, memories and emotions.

All product descriptions, fragrance notes, images and other information provided on this website are intended to help customers understand our products before making a purchase.

3. Product Information

We make reasonable efforts to ensure that all product information displayed on our website is accurate and up to date.

However, fragrance is subjective and individual perception may vary depending on personal preference, skin chemistry, environment and other factors.

Product images may also appear slightly different depending on the device, display settings, lighting and photography conditions.

Minor variations in handcrafted products, natural materials, marble, packaging or finishing may occur and do not necessarily constitute a product defect.

4. Intellectual Property

All intellectual property appearing on this website belongs to or is lawfully used by The Indian Route, unless otherwise stated.

This includes, but is not limited to:

The Indian Route name and logo
Brand identity and visual assets
Product names
Fragrance descriptions
Product photography
Videos
Graphics
Website design
Written content
Packaging designs
Marketing materials
Original creative concepts

No content from this website may be copied, reproduced, modified, distributed, republished, commercially exploited or used to create derivative works without prior written permission from The Indian Route, except where permitted by applicable law.

5. Website Content

We strive to ensure that information on our website is accurate and current. However, occasional typographical errors, pricing errors, technical errors or other inaccuracies may occur.

The Indian Route reserves the right to correct, update or modify website content, product information, pricing, availability or other information at any time.

Where an error materially affects an order, we may contact the customer and take appropriate action in accordance with applicable law and our Terms of Service.

6. Orders and Purchases

All purchases made through this website are subject to our Terms of Service, Shipping Policy, and Replacement & Refund Policy.

Customers are encouraged to review these policies before completing a purchase.

In particular, please note that The Indian Route operates a replacement-only policy for eligible cases, and standard returns and refunds are not offered except where required by applicable law or as specifically provided in our policies.

7. Fragrance and Product Experience

Fragrance is a highly personal experience.

The fragrance descriptions and notes displayed on our website describe the intended character of our fragrances but do not guarantee that every individual will perceive every note in the same way.

A customer's personal preference or perception of a fragrance does not, by itself, constitute a defect in the product.

Customers are encouraged to read the fragrance description and notes carefully before placing an order.

8. External Links

This website may contain links to third-party websites, payment providers, social media platforms, courier services or other external services.

The Indian Route does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.

Customers should review the applicable policies of third-party services before using them.

9. Privacy

Any personal information collected through this website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we collect it, how it may be used and the circumstances in which it may be shared with service providers and other third parties.

10. Shopify

Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate our website and process online transactions.

The purchase of products through this website is a transaction between the customer and The Indian Route.

Shopify's own terms and privacy policies may also apply to certain aspects of your use of Shopify-powered services.

11. Governing Law

This Legal Notice and your use of this website shall be governed by the laws of India, subject to applicable consumer-protection and other mandatory laws.

Any disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered business location of The Indian Route, unless applicable law provides otherwise.

[Insert the appropriate city/state after confirming with your legal advisor.]

12. Consumer Grievance Contact

For questions, complaints, order-related concerns or other consumer grievances, customers may contact:

The Indian Route
Grievance Officer: Prakhar Singh
Designation: Grievance Officer
Email: Contact@theindianroute.in
Phone: +91-9899931743
Address: The INDIAN Route, Cleo County, Sector 121, Noida, UP, INDIA

We aim to acknowledge and address customer concerns within the timelines required under applicable law.

13. Changes to This Legal Notice

The Indian Route may update this Legal Notice from time to time to reflect changes to our business, website, products, policies or applicable laws and regulations.

Any updated version will be published on this website along with the revised “Last updated” date.